What sets us apart?

There are many talented armourers across the globe producing outstanding work and while our quality is outstanding, what sets us apart is our communication.

• We respond to all enquiries as soon as possible.

• Prior to commencement we provide updates of where your order sits in our queue along with updated timeframes.

• We provide updates as the work is undertaken including progress photos and explanations of what is being carried out, next steps and updated estimates to completion. We’re happy to answer questions along the way so that you understand the process.

• Any issues or delays are communicated accurately and early to ensure you are in the loop.

Prices

• All prices are in Australian dollars.

• Prices do not include postage and insurance costs.

• Prices include GST.
  

Payment for customised armour commissions

• A 10% deposit secures your order in our waiting list.

• A further 40% is required upon commencement.

• The remainder is paid on completion.

• Once final payment is received, we are able to post your order.

Waiting periods

• Stock levels for our ‘Off the Shelf’ range are displayed on the relevant product’s page - these items will ship as soon as possible.

• If you would like an ‘Off the Shelf’ product that is out of stock, please feel free to contact us and we will fit it into our queue. Waiting periods and estimated turn around times will be advised.

• Our customised armour is made to order and does have a waiting period.

• Please enquire if you would like an estimated timeframe for customised armour commissions.

Measurements & Fitting

• Products from our standard ‘off the shelf’ range have measurements listed under their product description.

• Where possible in person measurements and fitting are done for customised armour. For some parts of the body such as lower legs we take a body cast to ensure an exact fit.

• Customised armour for long distance customers is made from a combination of body casts and measurements supplied by the customer and every effort is made to match these exact requirements. These body casts and measurements need to be accurately done according to instructions we provide. We are happy to assist and give guidance for the measuring/casting process.